REACT Pathways – Terms and Conditions
Registered address: 1-9 Castle Street, Hinckley, Leicestershire, LE10 1DA
If you have any suggestions or comments about the current services we offer, please email us at info@reactpathways.com.
Browse our selection of courses and click on any items that you wish to buy and add them into the shopping basket. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to process the order. Select the ‘pay by invoice’ option if you would like an invoice to be sent to your employer – we will require the full name, job title, department, email address, work address and contact number of the person responsible for payment.
Although we update our website on a regular basis, publishers reserve the right to increase prices without prior notification. We will automatically notify you by email should the price of the product you have ordered increase.
All orders for products are subject to availability and REACT Pathways reserves the right to refuse to supply to any individual or company
Although we make every effort to ensure the prices on our website are correct, mistakes can sometimes be made. If we discover a mistake in the price of the product you have ordered, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. If we are unable to contact you or we do not receive a reply from you, we will cancel your order. If your order is cancelled and you have already paid for the products you will receive a full refund.
Website: www.reactpathways.co.uk/
Email bookings: Will be accepted as long as we have the order details, your full name and contact details – info@reactpathways.com.
Telephone: You are able to book or order via telephone on 07944858970, all bookings unless otherwise stated by REACT Pathways, are regarded as firm bookings.
We will allow a 7 day ‘cooling off’ period after which the booking will be treated as
confirmed.
We do NOT accept provisional bookings.
Payment should be made via stripe or klarna
An invoice will be raised immediately, and payment is due within 30 days of issue. Purchase Order numbers should be quoted where possible on your application.
If you don’t have a Purchase Order at the time of booking, please ensure the person listed to receive the invoice have their full details included on the order, e.g. name, job title, department, email address, work address and contact number.
Late payments will incur an additional 8% charge under the Late Payments of Commercial Debts Act 1998.
Cancellations within 28 days of the course start date are subject to 100% of the course fee, however we can accept named substitutes within this period.
Cancellations received more than 28 days prior to the course start date will incur a £20.00 administration fee.
Cancellations must be made by email and will not be accepted by any other means.
Transfer requests can only be considered if more than 28 day’s notice is given.
Requests for transfers within 28 days of course start will be regarded as a cancellation, although we can accept a named substitute.
You are advised NOT to book travel tickets or accommodation until you have received written confirmation of the course venue, which will normally be 21 days before the scheduled dates.
REACT Pathways will not reimburse these costs. You are advised to take out travel insurance to cover for any unplanned occurrences.
REACT Pathways reserve the right to cancel a course, change the venue, amend the dates and/or fees and course tutors at any time and without prior notice.
Any concerns regarding our services should be made by email to info@reactpathways.com
Your concerns should be made to us within seven days of receipt of our service.
One of our senior management team will endeavour to answer any concerns within seven days of receipt of your message.